Terms & Conditions

Who is SVJ Sweets?

SVJSweets.in is website which delivers Snacks.This page contains all terms and conditions that stand for all orders placed on this site.

Discounts

All the discounts are decided by SVJ Sweets team and we do not club discounts and offer together.

Address Changes

Change in the address would be accountable only for 48 hrs before the actual delivery and that is free of cost. Any changes done after the expected time would not be held liable and the order would not be cancelled. After the dispatch of gifts from our end the change in address would not be considered.

Order Changes

Any changes if required on the order placed by you would stand valid if you let us informed within 48 hrs of the actual delivery. If the changes are made after the stipulated time, it would not be considered. Cancellation charges are up to 5% on all the cancellation of orders.

Delivery Products

we do not guarantee the exact replica of the items displayed on the website due to our tie ups with different vendors and season constraints. The quantity of item mentioned in the product description would be same.

Damaged Deliveries

Any damage in the delivery would be entertained within 24 hrs of delivery. The complaint lodged must be supported with the substantial proof for the authenticity of the matter.

Rules for Delivery

We deliver as per the delivery instructions provided to you on the website. We deliver the product to recipient only and if found on the delivery that recipient is not available and refuse to accept the delivery. We account that the order to be delivered in such circumstances. We deliver the order only ONCE, the non-availability of recipient on the delivery would not be deterred and you would be charged accordingly. We will consider the order executed in the below cases:

-Wrong shipping/delivery address.

-Recipient not available.

-Premises locked.

-Recipient refusing to accept the delivery.

-Delivered the product at the Gate/ Reception/ Neighbor.

-Wrong landlines / Mobile number or Extension number which may render us unable to reach the recipient for the delivery.

Rules for Duplicate Orders

We strictly follow our guidelines and the delivery is intended to be delivered to the recipient only. If the recipient is not found we consider the delivery to be executed and no refunding of the amount would be done thereafter. Please refer to our cancellation and refund policy for further details.

These Terms and Conditions, together with svjsweets.in cancellation and refund policy, Privacy Policy, Disclaimer and other rules and policies posted on the site, which are hereby incorporated as if set forth fully in these Terms and Conditions, constitute the entire agreement between you and svjsweets.in with respect to your use of and material available on the site, and they supersede all prior or contemporaneous communications and proposals between you and svjsweets.in with respect to this site. Any rights not expressly granted in these Terms and Conditions are reserved.